← Back to BedSight Flow Support

We are here to keep the flow moving.

Public channel for technical support, access questions, and guidance on using BedSight Flow operationally.

Talk to the team

suporte@bedsightflow.com.br

Response within 1 business day, Monday to Friday, 9am–6pm (Brasília time).

Essential information

BedSight Flow is a B2B platform. Access is institutional, and permissions depend on the role configured by the contracting institution.

Responsible company

FRC Consultores Associados LTDA
Computer software development and licensing
Tax ID (CNPJ): 22.052.463/0001-30 · NIRE: 26.2.0224315-1 (JUCEPE)
Rua Irene Ramos Gomes de Mattos, 97 — P.O. Box 881
Pina, Recife-PE, 51.011-530, Brazil
contato@frcconsultores.com.br · +55 (47) 99692-0935

FRC is the contracting party, owner, and licensor of BedSight Flow. For hospital data, FRC acts as operator under the controller institution's instructions.

Managing partner: Maria de Fátima Resende Cavalcanti
Partner and head of software development, mobile apps, and IT consulting: Marcelo Hugo Resende Tiburtius Cavalcanti

Full FRC legal data

Legal documents

Product scope

BedSight Flow is a B2B management and productivity tool for operational hospital-flow coordination, based on Lean Healthcare methodology (Kamishibai, operational Kanban, Huddle). It is not a medical device (non-SaMD) and does not replace electronic health record systems or official clinical decision tools.

Important notice

BedSight Flow is a management and productivity tool for operational coordination of hospital flow by professional teams. It is not a medical device (non-SaMD). It does not diagnose, monitor vital signs, stratify clinical severity of patients, or recommend treatment, clinical conduct, or hospital discharge. Clinical decisions remain entirely with the care team and hospital electronic health record systems.